How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At 310-499-4929

  • Fill Out The Form To
    Claim Your 2 Hours
    Of FREE Support

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Michael Being The Sharpest IT Guy I Have Personally Ever Worked With

Our Network runs smoother and more reliably since working with Edge without me having to spend my own time resolving the issues. Edge has some very skilled people as a part of the firm with Michael being the sharpest IT guy I have personally ever worked with and I have dealt with several companies prior to Edge. Edge is not the lowest priced IT company out there, but they deliver very good value for your money.

Alan Young Icon Realty

Edge Engineers Deliver The Right Solution At The Right Time Delivered With Efficient And Engaging Communications Skills

The biggest benefit with working with Edge to me is that while Edge is managing the 'backend' backups, server management etc.  I can take more time with users assuring that their needs are met in the best way possible.  Edge manages Laserfiche with an eye towards efficiency and the future. Individual problems are rare and when they occur, dealt with quickly. Scripting repetitive eliminates with repetitive problems. If someone was on the fence about choosing Edge as their Managed Service Provider, I would say…

Change is difficult - What are your 3 primary I.T. challenges? Ask how Edge would address them.

Any skilled engineer can supply answers, but Edge does so in a timely manner. Edge engineers deliver the right solution at the right time delivered with efficient and engaging communications skills.

Frank Harrell Jaffe Family Law Group